Privacy Policy

1. Introduction

Eventora ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform. By using Eventora, you consent to the practices described in this policy.

2. Information We Collect

• Account Information: Name, email address, phone number, and profile photo when you register.
• Booking Data: Events booked, payment status, and ticket information.
• Event Data: Events created, locations, and pricing set by organizers.
• Location: City preference you select for discovering local events.
• Usage Data: Pages visited, features used, and interactions with the Platform.

3. How We Use Your Information

• To provide and improve the Eventora platform
• To process event bookings and payments
• To send booking confirmations and event reminders
• To notify you of new events in your city
• To resolve disputes and enforce our Terms of Use
• To comply with legal obligations

4. Information Sharing

We do not sell your personal data to third parties. We may share your information with:

• Event Organizers: Your name and contact details when you book their event.
• Payment Processors: Razorpay for secure payment handling.
• Firebase (Google): For authentication and database services.
• Legal Authorities: When required by law or to protect our rights.

5. Data Storage & Security

Your data is stored securely on Google Firebase servers. We implement industry-standard security measures including encrypted connections (HTTPS), Firebase Security Rules, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Local Storage

We use browser local storage to remember your city preference and theme (light/dark mode). We do not use tracking cookies for advertising purposes. Firebase may use cookies for authentication session management.

7. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Update your name and profile information via your account settings.
• Deletion: Request deletion of your account and associated data.
• Opt-out: Unsubscribe from non-essential communications at any time.

8. Children's Privacy

Eventora is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of Eventora after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@eventora.in